T Support – Rheel Group IT

 

For IT assistance, contact Rheel Group IT:

 

Email: helpdesk@gchaviation.com

• Requests must be sent from your GCH Aviation email address

• Each email automatically creates a support ticket for faster assistance

Phone: 03 343 1395

Hours: 8:30am–5:00pm, Monday to Friday

 

After-hours support:

• For urgent issues, leave a voicemail – messages are monitored and escalated to the on-call team

 

After-hours escalation:

• Urgent: Email anna.flynn@gchaviation.com with the subject line “URGENT IT ESCALATION”

• (Include your name, location, device, and a brief description of the issue)

• Business Critical: Call Anna Flynn on 027 845 3638